Physical Therapy: (919) 268-4080

Contact Us

The friendly staff at Impact Orthopaedics welcomes your call and looks forward to serving you. If you have any questions about our orthopaedic and sports medicine services, please call our office at (919) 876-6755. To schedule an appointment, you can call us or use our secure online appointment request form.

Location & Phone

Impact Orthopaedics

Phone: (919) 876-6755
Physical Therapy Phone: (919) 268-4080
Fax: (919) 876­-6756

3320 Wake Forest Rd,
Medical Office Building #6, Suite #120
Raleigh, NC 27609

We are conveniently located on the campus of Duke­ Raleigh hospital in Medical Office Building (MOB) #6. Turn into the Duke­ Raleigh Hospital main entrance from Wake Forest Rd. Take an immediate right and you will see MOB #6 on your left. Our main entrance is to the left, from the side facing the parking deck.

Office Hours

Our regular office hours are:

Orthopaedics: Monday – Friday, 8 am - 12 pm, and 1:15 – 5 pm.

Physical Therapy: Monday – Friday, 7 am – 7 pm.

Medical Emergencies

In the event of a life-threatening medical emergency, call 911 immediately for emergency medical services. DO NOT WAIT! Inform the emergency room staff that you are a patient of Impact Orthopaedics, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and wish to talk with Dr. Jones after our regular hours, please call our office at (919) 876-6755. A doctor is on-call 24 hours a day, and your call will be returned promptly.

Insurance / Payment / Billing

At Impact Orthopaedics, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or call our office at (919) 876-­6755 to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (919) 876-­6755.


If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained prior to your office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received by the time of your office visit.

Hospital & Surgery Center Affiliations

Dr. Jones at Impact Orthopaedics is affiliated with both Duke Raleigh Hospital and Capital City Surgery Center.

Prescription Requests

Prescriptions and refills for established patients of Impact Orthopaedics are routinely issued during our regular office hours (see above). You can make your request by calling our office at (919) 876-­6755 or using the form below. No refills are issued during evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

Submit Your Refill Request Online

Please note: The online transmission of your prescription information is secure. All of your information is held in the strictest of confidence, adhering to all privacy laws.

Impact Orthopaedics

Patient Testimonials

"Thank you very much for the wonderful treatment of my broken foot. You all have been so kind and thoughtful and have made recovery a bearable process. Keep up the good work!"

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